MNASATI Store Dashboard - Add Coupon Tutorial

Overview

This tutorial will guide you through creating discount coupons on the MNASATI platform. The coupon form allows you to set up promotional codes that customers can use to get discounts on their orders.

Accessing the Coupon Form

1. Login to your MNASATI store dashboard
2. Navigate to "Discount Coupon" from the left sidebar menu
3. Click "Add Coupon" or the "+ Discount Coupon" button

Form Fields Guide

Basic Information

Coupon Title (EN)

• Purpose: The English name/title for your coupon
• Example: "Summer Sale 2025", "New Customer Discount", "Weekend Special"
• Tips: Make it descriptive and memorable for your customers

Coupon Title (AR)

• Purpose: The Arabic translation of your coupon title
• Required: For bilingual support
• Tips: Ensure accurate translation for Arabic-speaking customers

Image (PNG/JPG)

• Purpose: Optional promotional image for the coupon
• Format: PNG or JPG files only
• Usage: Can be displayed in marketing materials or app
• Action: Click "Choose File" to upload

Validity Period

Valid From

• Purpose: Start date and time for coupon activation
• Format: Date/time picker
• Important: Coupon won't work before this date

Valid Till

• Purpose: Expiration date and time
• Format: Date/time picker
• Important: Coupon expires after this date/time

Coupon Configuration

Coupon Code

• Purpose: The unique code customers will enter
• Requirements:
  • Should be unique
  • Easy to remember and type
  • Case sensitive
• Examples: "SAVE20", "SUMMER2025", "NEWBIE15"

Coupon Limit

• Purpose: Maximum number of times the coupon can be used
• Options:
  • Enter a number for limited uses
  • Leave blank for unlimited usage
• Tip: Set limits for exclusive offers to create urgency

Usage Limit Type

Two options available:

1. All customers and guests

   • Anyone can use the coupon
   • Most common option for public promotions

2. Custom selection

   • Limit to specific customers
   • Use the text field to specify criteria
   • Good for targeted promotions

Shipping Options

Free Shipping

• Purpose: Include free shipping with the discount
• Usage: Toggle ON/OFF
• Benefit: Attractive offer for customers, especially for smaller orders

Discount Settings

Discount Value

• Purpose: The amount or percentage of discount
• Format: Numeric input
• Example: Enter "20" for 20% or 20 KWD depending on discount type

Discount Type

Two options:

1. Percent

   • Percentage-based discount (e.g., 15% off)
   • Best for: Variable order amounts

2. Fixed Amount

   • Flat rate discount (e.g., 10 KWD off)
   • Best for: Consistent discount regardless of order size

Minimum Order Amount

• Purpose: Minimum purchase required to use coupon
• Currency: KWD (Kuwaiti Dinar)
• Strategy: Prevents abuse on very small orders
• Example: Set to 50 KWD for orders above that amount

Status Settings

Voucher Status

• Purpose: Enable/disable the coupon
• Options: Active/Inactive
• Usage: Can deactivate without deleting

Status

• Purpose: Overall status of the coupon
• Control: Final on/off switch

Step-by-Step Creation Process

Step 1: Basic Setup

1. Enter Coupon Title (EN): Create a clear, descriptive name
2. Enter Coupon Title (AR): Provide Arabic translation
3. Upload Image (optional): Add promotional visual

Step 2: Set Validity

1. Choose Valid From: When the coupon becomes active
2. Choose Valid Till: When the coupon expires
3. Tip: Ensure adequate time for promotion but create urgency

Step 3: Configure Usage

1. Create unique Coupon Code: Easy to remember and share
2. Set Coupon Limit: Number of times it can be used
3. Choose Usage Limit Type: Who can use it

Step 4: Define Discount

1. Enter Discount Value: Amount or percentage
2. Select Discount Type: Percent or fixed amount
3. Set Minimum Order Amount: If applicable
4. Toggle Free Shipping: If offering free delivery

Step 5: Activate

1. Enable Voucher Status: Turn on the coupon
2. Enable Status: Make it live
3. Save: Click the green "Save" button

Best Practices

Coupon Code Tips

• Keep it simple: Easy to type and remember
• Make it relevant: Relate to the promotion (SAVE20, WELCOME10)
• Avoid confusion: No similar looking characters (0 vs O)

Discount Strategy

• Percentage discounts: Good for higher-value items
• Fixed amounts: Effective for encouraging larger orders
• Minimum order: Protects profit margins

Timing Considerations

• Start dates: Consider time zones and customer behavior
• End dates: Create urgency but allow reasonable time
• Duration: Balance availability with exclusivity

Usage Limits

• Unlimited: For general promotions
• Limited: For exclusive or flash sales
• Customer-specific: For loyalty programs

Common Use Cases

New Customer Welcome

• Code: WELCOME15
• Type: 15% discount
• Limit: One per customer
• Minimum: 30 KWD

Seasonal Sale

• Code: SUMMER2025
• Type: 20% discount
• Limit: Unlimited
• Duration: 3 months

Flash Sale

• Code: FLASH50
• Type: 50 KWD off
• Limit: First 100 customers
• Minimum: 150 KWD

Free Shipping Promotion

• Code: FREESHIP
• Type: Free shipping only
• Limit: Unlimited
• Minimum: 25 KWD

Troubleshooting

Common Issues

• Code not working: Check dates, limits, and minimum order
• Customer complaints: Verify all settings match promotion
• Low usage: Consider code clarity and promotion visibility

Verification Steps

1. Test the coupon yourself before going live
2. Check all dates and times are correct
3. Verify minimum order amounts are reasonable
4. Ensure status settings are enabled

Managing Coupons

• Monitor usage: Track how many times coupons are used
• Adjust limits: Modify based on performance
• Extend dates: If needed for successful promotions
• Deactivate: Turn off rather than delete for record keeping

Conclusion

The MNASATI coupon system provides flexible options for creating effective promotional campaigns. Take time to plan your coupon strategy, test thoroughly, and monitor performance to maximize the impact of your discount offerings.

Remember to promote your coupons through your marketing channels and provide clear instructions to customers on how to use them during checkout.